SHIPPING & RETURN POLICY
- Monday to Friday except National and Selangor Public Holidays.
Order Processing Time
- Order placed and paid before 12pm, parcel will be shipped out the same working day.
- Order placed and paid after 12pm, parcel will be shipped out the next working day.
- If order is received on a non-working day (Saturday, Sunday, Selangor Public Holiday), your order will be processed on the next working day.
Standard Courier: 2-3 working days from the day we ship your order.
Express Courier: 1-2 working days from the day we ship your order.
1. We accept returns for the following cases:
- Bad products - broken bottle/packaging, stale etc.
- Products with expiry within 3 months at time of order (except for promotional items which states expiry dates)
2. We will only accept returns of products which have not been consumed for more than 3 servings.
3. Customer will courier the products back to us.
All orders will be provided with a courier tracking Consignment Number once the order is sent out. Parcels will be left at the courier office for self-collection if no one is around to receive the parcel during time of delivery. We can resend parcels at additional cost if uncollected parcels are returned to us.